Frequently Asked Questions
Yes! Partify sells aftermarket parts. The aftermarket parts that Partify sells are guaranteed the same quality, fitment, durability, and finish as OEM parts.
Read our blog here for more information!
Read our blog here for more information!
Category: Products
Partify aims to ship your product out quickly while prioritizing quality. Please note that the delivery date provided is an estimate only and cannot be guaranteed. Unpainted parts are typically shipped within one week, while painted parts usually take 1 to 2 weeks to ship.
Category: Shipping
Partify is located at 27555 College Park Dr, Warren, MI 48088. If you are located close by, we offer local pick up. Local pick up is free of charge. We will notify you via email once your order is ready for pick up!
Category: Shipping
Painted parts should not be washed for 90 days after delivery. Washing the part before 90 days can cause damage to the paint. Partify is not responsible for any damage caused to parts washed before 90 days.
Category: Products
No, we can only paint a part one paint code
Category: Products
No, Partify does not provide any assembly pieces or accessory items. Typically, you can either re-use your old assembly parts or you can purchase new ones from local shops or online.
Category: Products
Yes
Category: Products
Yes, Partify has OEM parts available on our website. The product title will have “OEM” in it. If you do not see the OEM part you are looking for on our website, please contact us and we can try to source it for you.
Partify also can source CAPA-certified aftermarket parts. Again, please contact us and we can look into sourcing this for you!
Partify also can source CAPA-certified aftermarket parts. Again, please contact us and we can look into sourcing this for you!
Category: Products
We also ship to Canada.
Category: Shipping
No, Partify does not provide installation. Many customers install their new parts themselves. For instructions on how to install your new part, read our blog [here](https://partifyusa.com/blogs/how-to-install-parts).
Category: Products
Partify offers both painted and unpainted parts. Paint is an additional fee, and these parts have two layers of primer, two layers of paint, and two layers of clear coat applied to them. Using industry leading paint, we guarantee a 97% - 99% paint color match. Unpainted parts have a dark grey matte primer on them.
Category: Products
If you are ever unsure what part is correct for your vehicle, reach out to the Partify Team via phone at 1-888-719-8297 or email at info@partify.store, and we will be happy to help you out!
Category: Products
You can use your VIN number to determine where your vehicle was built. The first number or letter will tell you this information.
If your VIN number starts with...
J – Japan
K – Korea
2 – Canada
3 – Mexico
1, 4, or 5 – America
If your VIN number starts with...
J – Japan
K – Korea
2 – Canada
3 – Mexico
1, 4, or 5 – America
Category: Products
Partify aims to provide parts to customers with a quick turnaround time. Unpainted parts typically take under 1 week to ship out. Painted parts typically ship out within 1-2 weeks. Additionally, there is a shipping calculator on the website which will provide you with an estimated delivery date!
Category: Shipping
Partify applies baby powder to the parts before shipping them out. This is to protect the paint from the protective wrap and foam that we put on the part for shipping. The baby powder can be wiped off the part with a microfiber cloth.
Category: Products
Don’t panic, we can certainly add your paint code to our website! Please send us an email to info@partify.store with the year, make, and model of your vehicle along with your paint code. You can also give us a call at 1-888-719-8297.
Category: Paint Codes
Partify guarantees a 97% - 99% paint color match. Additionally, Partify offers a lifetime paint warranty against peeling, cracking, or fading.
Category: Guarantees & Warranties
CAPA, or the Certified Automotive Parts Association, ensures that any part bearing its certification has undergone extensive testing to ensure that its fitment, durability, and materials are at par with OEM standards. CAPA parts always have the yellow CAPA seal on them.
Non-CAPA parts do not undergo the CAPA certification process. This does not necessarily mean non-CAPA parts are lower quality, they sometimes undergo alternative testing. Non-CAPA parts do not have the yellow CAPA seal.
Non-CAPA parts do not undergo the CAPA certification process. This does not necessarily mean non-CAPA parts are lower quality, they sometimes undergo alternative testing. Non-CAPA parts do not have the yellow CAPA seal.
Category: Products
Please visit our Return Portal to submit your return request.
Final Sale Policy - Painted Parts
All painted parts are final sale. We do not accept returns for change of mind. Exceptions apply only if the part qualifies under our warranty or arrives damaged.
If you selected the incorrect paint code or your vehicle has been repainted, we do NOT guarantee a paint match. We are not responsible for customers selecting the incorrect paint code on their order. Please refer to our How to Find Your Paint Code page if you are uncertain.
Unpainted Parts
If you receive an unpainted part and need to send it back, we’re happy to help guide you through the process.
The customer is responsible for return shipping costs.
We do not provide return shipping labels for unpainted parts.
Once we receive the part back in unused, original condition, we will refund the cost of the part.
Please make sure the part is carefully packaged to avoid damage during return transit.
Final Sale Policy - Painted Parts
All painted parts are final sale. We do not accept returns for change of mind. Exceptions apply only if the part qualifies under our warranty or arrives damaged.
If you selected the incorrect paint code or your vehicle has been repainted, we do NOT guarantee a paint match. We are not responsible for customers selecting the incorrect paint code on their order. Please refer to our How to Find Your Paint Code page if you are uncertain.
Unpainted Parts
If you receive an unpainted part and need to send it back, we’re happy to help guide you through the process.
The customer is responsible for return shipping costs.
We do not provide return shipping labels for unpainted parts.
Once we receive the part back in unused, original condition, we will refund the cost of the part.
Please make sure the part is carefully packaged to avoid damage during return transit.
Category: Returns
Once shipped, cancellations cannot be processed.
Painted Orders
• You may cancel your order only if painting has not yet begun.
• If the part has already been painted, cancellations are allowed under the following terms:
100% refund of shipping costs
50% refund of the part and paint cost
Unpainted Orders
Orders may be canceled as long as they have not yet shipped.
To request a cancellation, please contact us as soon as possible. We’ll do our best to help you through the process and find the best solution.
Painted Orders
• You may cancel your order only if painting has not yet begun.
• If the part has already been painted, cancellations are allowed under the following terms:
100% refund of shipping costs
50% refund of the part and paint cost
Unpainted Orders
Orders may be canceled as long as they have not yet shipped.
To request a cancellation, please contact us as soon as possible. We’ll do our best to help you through the process and find the best solution.
Category: Cancellation
No, we ship our bumpers completely unfolded to ensure they arrive in excellent condition. Shipping a bumper folded can damage and break the bumper. Unlike our competitors, we prioritize quality.
Category: Shipping
Yes, our shipping department will send you a tracking link via email once your order ships out.
Category: Shipping
No, we only paint parts that we sell.
Category: Products