Painted Parts — Final Sale

All painted parts are final sale. We do not accept returns for change of mind. Exceptions apply only if the part qualifies under our warranty or arrives damaged.

Unpainted Parts

If you receive an unpainted part and need to send it back, we're happy to help guide you through the process.

• The customer is responsible for return shipping costs.
• We do not provide return shipping labels for unpainted parts.
• Once we receive the part back in unused, original condition, we will refund the cost of the part.

Please make sure the part is carefully packaged to avoid damage during return transit.

Painted Orders

• You may cancel your order only if painting has not yet begun.
• If the part has already been painted, cancellations are allowed under the following terms:
  • 100% refund of shipping costs
  • 50% refund of the part and paint cost

Unpainted Orders

• Orders may be canceled as long as they have not yet shipped.
• Once shipped, cancellations cannot be processed.

To request a cancellation, please contact us as soon as possible. We'll do our best to help you through the process and find the best solution.

If your order arrives damaged or there's any delivery issue, please let us know as soon as possible so we can assist you in resolving it quickly. We're committed to helping you get a replacement or fix any problem efficiently.

Use the Returns & Claims portal to submit your request with photos of the issue.

We offer a lifetime paint warranty against peeling, cracking, or fading.

The warranty is void if:

• The part has been modified in any way
• The part has been wrapped, ceramic coated, or bedlined
• 3M glue or film has been applied
• Any other alterations have been made to the paint

The warranty does not cover:

• Rock chips
• Rust
• Physical damage

Warranty coverage is limited to a one-time replacement or paint refund per item, per purchase. Once a replacement is received in good condition or a refund is issued, the warranty is considered fulfilled.

Important: Painted parts should not be washed for 90 days after delivery. Washing before 90 days may damage the paint. We're happy to help guide you on proper care, but we are not responsible for any damage caused by early washing.

If you selected the wrong paint code or your vehicle has been repainted, we cannot guarantee a perfect paint match. We're not responsible for incorrect paint code selection, so please review our How to Find Your Paint Code page before ordering if you're unsure.

• Contact us immediately if the order has not shipped.
• If it has already shipped, we'll do our best to help, though changes may not always be possible.

While we do our best to help, Partify does not cover miscellaneous expenses such as:

• Labor for removal or installation
• Materials
• Lost wages or time
• Towing
• Lift, dock, or storage fees

Partify is not liable for incidental or consequential damages, including indirect or special damages resulting from product defects.